Answers your phone · Books the appointment · 24/7HIPAA compliantAnswers in under one second
Agent online · 24 hours a day

Every call, answered. Every appointment, booked.

Book247 picks up the phone 24/7, checks your real calendar, and writes the booking into your practice software, by your own rules, while the patient is still on the line.

  • No card
  • Cancel anytime
  • Live in two hours
Live call · 7:42 pm, after hoursBooking
Book247

Thanks for calling Smile Dental. Am I speaking with Alex?

Caller

Yes, do you have anything Wednesday morning with Dr. Reyes?

reads live schedulechecks booking ruleswrites to PMS
Book247

Wednesday at 10:00 with Dr. Reyes is open. I've put you down.

New patient exam · Wed 10:00Dr. Reyes · Operatory 1 · insurance verified
Booked · 0 tasks
Measured across live practices, last 90 days
24/7

Nights, weekends, lunch and the Monday rush, every line at once.

70+

Languages, switched mid-call, no bilingual hire needed.

+20%

More booked appointments from recall, waitlist and backfill.

0

Tasks left in the morning queue. The work finishes on the call.

Built for

Any practice where people book time with a person.

Dental
Med spas
Physio & chiro
Veterinary
Salons
Opticians
Podiatry
Dermatology

Every way a patient reaches you

Four front doors. One diary.

Phone, web chat, WhatsApp and your booking form all run through the same engine, so there is one answer to “is Thursday free?”, whichever door they came in by.

Incoming call

(555) 018-2244

Phone

Answered in under a second, every line at once, in 70+ languages.

Hi, do you take new patients?We do. Thursday 2pm or Friday 10am?Thursday, please

Web chat

A bubble on your site that books, not a form that emails you.

Reminder: cleaning Thu 2:00 pm. Reply C to confirm.CConfirmed: see you Thursday.

WhatsApp & SMS

Reminders, confirmations and waitlist offers, answered in the thread.

Book online
Thu 2:00
Confirm booking

Booking widget

Embedded on your site. Free forever, with or without the AI.

One booking engine

Same rules, same live availability, same hold, whichever door they came in by.

Slot checked against your rules and held
Written into your PMS with the note
Confirmation sent · 0 staff tasks

How it works

One patient request, carried all the way to done.

Most tools take a message and hand your staff a task. Book247 keeps going: it knows the patient before it says hello, books the slot your front desk would have picked, and writes the whole thing back into the chart.

Comes in onPhoneSMSWeb formEmailChatBotEnds in your calendar
1

Patient calls

Any hour, any line, no queue.

2

Agent answers

Identifies the patient, hears the request.

3

Checks calendar

Live openings, filtered by your rules.

4

Holds & confirms

Slot reserved, deposit or forms sent.

5

Written to your PMS

Appointment, note and summary. No task left over.

Exception pathAnything outside the rules (an emergency, a complaint, a question it can't answer) transfers to a person and pings the app.
01

It picks up

Calls, texts, emails and web forms, on the number patients already dial. Every line at once, in 70+ languages, in under a second.

02

It knows the chart

A live two-way link to your PMS or EHR: existing patient matched, balance and recall status read, availability pulled while it's still talking.

03

It books by your rules

Provider preference, operatory constraints, prerequisites, stacking and family grouping, checked before anything is confirmed.

04

It writes it back

Appointment, note, insurance detail and call summary land in the chart. Your team hears about it only when a human is genuinely needed.

Hear it for yourself

A real call, from inquiry to booked appointment.

Two minutes, unedited. Watch it identify the patient, read live openings out of the calendar, hold the slot and write the booking back, with nothing left in a queue for the morning.

Call length2 min 14 sec
0:482:14
OutcomeBooked · 0 staff tasks
0:02
Book247

Thanks for calling Smile Dental. Am I speaking with Alex?

0:09
Caller

Yes. Can you tell me what hours the clinic is open?

0:16
Book247

We’re open Monday to Friday, 9 to 5. Would you like to book an appointment?

0:48
Book247

On Wednesday the 12th I have 9:00, 10:00 and 11:00 with Dr. Reyes. Which works best?

0:57
Caller

Ten o’clock, please.

1:05
Book247

You’re booked for a new patient exam with Dr. Reyes, Wednesday at 10:00.

What it did while talking

0:04
match_patient

Alex Le found on file: last seen 14 months ago, recall overdue.

0:41
list_available_slots

Read live from the practice calendar, filtered by provider rules.

0:58
hold_slot

Wed 10:00 reserved for 90 seconds so nobody else can take it.

1:03
book_appointment

Written into the PMS with the note and insurance detail.

1:11
send_forms

Intake forms and confirmation texted before the call ended.

Result: one overdue patient recovered, booked and prepped, with no staff involvement at any point.

Custom rules engine

It doesn't take any open slot. It takes the right one.

Stacking and grouping, prerequisites, operatory constraints, provider preference and multi-location capacity. Book247 reads your rules before it confirms anything: the slot a good front desk would have picked, at three in the morning.

  • Preferred appointment stacking & grouping
  • Appointment-type prerequisite rules
  • Operatory and room constraints
  • Existing-patient matching & same-provider rescheduling
  • Multi-person and family booking
  • Multi-location provider availability
Op 1
Op 2
Hyg 1
Hyg 2
8:00
New patient
Dr. Reyes
Consult
Dr. Okafor
Preferred opening
Recall clean
Dana, RDH
10:00
Booked on call
Alex Le
Crown seat
Dr. Reyes
Perio maint.
Dana, RDH
Preferred opening
12:00
Lunch
Lunch
Child prophy
Priya, RDH
Recall clean
Dana, RDH
2:00
Tooth ext.
Dr. Okafor
Preferred opening
Implant
Dr. Nguyen
Perio maint.
Priya, RDH

Ava R., age 7, gets her mother's hygienist. The 10:00 exam sits beside Dr. Reyes' crown seat, not across the hall from it.

9:41▮▮▮

Today · Tuesday

Smile Dental

31

Calls answered

12

Booked today

Recent calls

Alex Le

Booked · Wed 10:00

7:42p

Priya N.

Rescheduled · Fri 2:30

6:58p

Marcus Webb

Needs you · billing question

now
TodayCallsDiaryPeople

Mobile first, light by design

Your front desk, in your pocket.

No dashboard to check every morning. Ask the app a question, hand it a task, and it pings you only when a person is genuinely needed.

  • "Call the patients we have in tomorrow": done from your palm.
  • Today's numbers without opening a report.
  • Every transcript, summary and recording, searchable.
  • Push notification the moment a human needs to step in.
See it in a live demo

How Book247 compares

Don't buy another tool. Buy less work.

The same five jobs land on somebody's desk every day. Here's who actually finishes them.

The work that needs doingBook247Another front desk hireA generic voice bot
Who finishes the jobBooks, reschedules and writes the note back while the patient is on the line.Your staff: when there's time, and not after hours.Handles the conversation, leaves the last mile on your desk.
Writing into the PMS / EHRDeep two-way read and write on the fields your workflow runs on.Typed in by hand.Surface sync, or a transcript to re-key.
Knowing how you bookYour rules on every call: providers, rooms, prerequisites, grouping.Tribal knowledge: lost when someone leaves.Offers whatever is open.
Filling the calendarWorks recall, waitlist, no-shows and referrals until chairs are full.Only once the queue is clear.Answers what comes in. Nothing outbound.
New software to learnA light mobile app that stays quiet until you're needed.Weeks of hiring, training and cover.Its own dashboard, checked daily.

Eight more jobs, side by side, on the full comparison.

See the full comparison

Answers

Frequently asked questions.

Live two-way integrations with Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve, Denticon, eClinicalWorks, Athena, PrognoCIS and more: appointments, notes and call logs written back in real time.